Aqua Essence Rental Policies


Check-in / Check-Out Times
You can check in after 4:00 P.M. (Eastern) depending on availability.  Check Out is 11:00 A.M. (Eastern).  Please leave on time so that the unit may be prepared for our next guests.

Late Arrival
Guests arriving after 5:00 P.M. (Eastern) or on a major holiday should contact us at vbishop@aquaessence.com, prior to arrival regarding check-in procedures.

Advance Reservation/Rental Rates
Reservations are accepted up to one year in advance. Reservation dates will be confirmed. However, we cannot guarantee rates or unit assignment.  Circumstances may occur that make the unit assignment guarantee impossible. However, if that happens, we will offer you one of our other units if available.  In no way will we be liable for more than a full refund of the amount paid.

Age Requirements
No rental will be made to vacationing students or singles under the age of twenty-five (25) unless accompanied by a parent or guardian at all times. Any reservation made under false pretenses will be subject to forfeiture of advance payment, deposit and/ or rental money. Violators will be evicted.

Minimum Stay Requirements
All seasonal rentals require a minimum advance reservation of seven days. Weekly reservations run Saturday to Saturday. If you require a shorter stay, please ask for availability and rate.

Maximum Occupancy
The maximum number of guests per unit is as follows:
Unit 1 - 6
Unit 2 - 8
Unit 3 - 8

Advance Payment
A minimum of 50% per unit is required at the time of booking a reservation. The advance payment will be applied toward the total rent due. The advance payment IS NOT a damage deposit.

Damage Deposit
A damage deposit of $200 is required on all of our rental units. The damage deposit will be included in the total rental cost. This payment will be refunded within fifteen (15) days of departure, providing there is no damage or theft to the unit and all policies and conditions were followed.

Rental Payment
Balance is due in full sixty (60) days prior to scheduled arrival. Payment may be made in the form of Traveler’s Check, Visa, Master Card, Discover, American Express, money order, cash, or personal check.

NOTE: All cash deposits and/or advance payments will be placed in an interest-bearing account to the benefit of the Aqua Essence.

Reservations Canceled / Changed
A minimum charge of $100 plus tax will be required on ALL canceled reservations. Reservations Deposits will NOT be refunded on cancellations made less than thirty (60) days in advance, unless the unit is re-rented for the same rental payment and time period reserved. If refunded, $100.00 plus tax will be retained for a service charge.  In the event of a mandatory hurricane evacuation, a prorate refund will be made to the renter. No other weather related refunds will be made.

Monthly Rental Reservations
Reservations for three (3) months or longer will be given priority during the winter season. A minimum deposit of 250.00 will be required for each month reserved.
Cancellation / changes must be made one hundred twenty (120) days prior to scheduled arrival dates. There will be a cancellation fee of 75.00 per month for cancellations made (120) days prior to the scheduled arrival.  Cancellations or changes made less than (120) prior to the first months arrival date will forfeit the entire deposit.

Pets

Pets are permitted only in rental units where a pet fee has been applied. Guests found with an undeclared pet will be asked to leave with no refund of rent or security deposit and will be charged for a flea spray and carpet cleaning.

Sight Unseen
We try to under-sell and over-deliver our units; however, your ideas and ours might not agree. We will not give refunds or adjustments if it does not meet your idea of the property. In the event of a breakdown, we strive to make repairs as soon as possible. We will not be obligated to provide replacements nor give refunds for failure or absence of any item. Please understand once you have booked the unit it prevents anyone else and / or the owner from using it.

Utilities
No compensation will be given for temporary outages of electricity, gas, water, or cable, internet or telephone service. Outages will be reported immediately and all efforts will be made to have them restored as soon as possible. The

Smoking

Smoking is strictly prohibited. Your damage deposit WILL be forfeited and you will incur additional charges for carpet cleaning and deodorizing if any evidence of smoking is found in your unit.

Grills
There are gas and charcoal grills available for use.  Units are not assigned a specific grill and all grills are available to all units.  Please keep them as clean as you found them.  If gas is needed, contact the owner.

Garbage Pickup
Garbage pickup is on Monday and Thursday.  Please position the garbage cans at the end of the driveway for pickup.  There is one can per unit, except during the off-season when there may be only two cans for all three units.

Adjoining Properties
The Aqua Essence shares a beach walkover with the building next door, Recess 1,2,3.  This property is owned and managed by different people.  There shall be no mixing of furnishings, utensils, or outside equipment between the two properties.

Parking
Please park in designated areas only. 

Locked Closets
There are locked closets/chests for the owners personal possessions. These closets are private and are not to be opened by tenants or guests under any circumstances. 

Items You Need to Bring
Additional toilet tissue, bath soap, paper towels, detergent, dishwasher soap, garbage bags, foil, sharp knives, any special cooking utensils, coffee filters, beach towels, and beach chairs.